Jaya9tv Privacy Policy — How Is Your Information Protected?
Last Updated: January 2025
What Is This Privacy Policy About?
Jaya9tv places the highest importance on protecting the personal information of users in Bangladesh, and we are committed to ensuring your data is never misused. In this privacy policy, we explain in detail what information is collected while you use the platform, why it is collected, and how it is stored. When you register at jaya9tv, play games, or complete financial transactions, relevant information is automatically recorded. Continued use of the platform constitutes your acceptance of all terms of this policy. If you have any questions, you can contact our support team at any time.
What Types of Information Do We Collect?
At registration, your name, mobile number, email address, and date of birth are collected, which are essential for account verification and management. For financial transactions, mobile banking numbers and transaction details are recorded to ensure deposits and withdrawals are completed securely. When you browse the platform, your IP address, device type, browser information, and usage patterns are collected automatically. Gaming history, betting records, and activity data on the platform are also stored in our system. All of this information is used solely to improve platform quality, ensure security, and create a personalized experience for you.
Why Is the Collected Information Used?
The information you provide is primarily used to create and manage your account, verify your identity, and ensure secure financial transactions. Information is also used to resolve technical issues on the platform, provide customer support, and send important account-related notifications. Data analysis is carried out where necessary to prevent fraud, strengthen cybersecurity, and comply with applicable laws in Bangladesh. Analyzing your preferences and usage patterns to deliver a more personalized gaming experience is also among our goals. However, your information is never sold or rented to third parties for advertising purposes.
Is Information Shared with Third Parties?
Jaya9tv may share information with third parties only in limited and specific circumstances. Only the information necessary to complete a transaction is shared with authorized mobile banking partners for payment processing. Providing relevant information in response to lawful requests from Bangladesh law enforcement agencies or court orders is a legal obligation on our part. Information may be disclosed to relevant authorities in cases involving investigation of fraud or illegal activity. Beyond this, your personal information is never shared with third parties for marketing, advertising, or any other commercial purpose.
What Should You Know About Cookies & Tracking Technologies?
The jaya9tv website and app use cookies and similar technologies that remember your login status and improve your browsing experience. Cookies store your preferences and help analyze which parts of the platform are used most. You can disable cookies through your browser settings if you wish, though this may limit some platform features. We do not use any third-party advertising trackers or cross-site tracking scripts. If you do not consent to the use of cookies, you have the right to refrain from using the platform.
What Rights Do You Have Over Your Own Information?
Jaya9tv believes every user should have full control over their own information. You can request to view your stored information and correct it if needed by contacting our support team at any time. If you request account closure, your personal information will be deleted after the applicable legal retention period expires. If you do not wish to receive marketing communications, you can opt out at any time. To exercise your rights, notify us in writing at [email protected] and we will respond as soon as possible.
Can This Policy Change?
Jaya9tv reserves the right to partially or fully update this privacy policy at any time as needed. If significant changes are made, a notice will be posted on the website and registered users will be informed where possible. Continued use of the platform after any changes constitutes your acceptance of the updated policy. We therefore recommend visiting this page regularly. Our support team is always ready to assist with any questions regarding the privacy policy.
Want to know more?
Read Terms & Conditions
Visit our Terms & Conditions page for detailed information about the terms of use. All the rules are organized in one place.
View Terms & ConditionsResponsible Gaming
Read our responsible gaming guidelines and stay informed to enjoy games safely and healthily.
Learn More